When you visit the Site, you can browse without submitting any personal information about yourself. We will, however, receive and store some non-personally identifiable information about your visit, as described below. In order to participate in certain functionalities, you may be asked to provide personally identifiable information. Personally identifiable information is information that can identify you, including, for example your name or email address. It will always be your choice, or the choice of anyone acting for you, to provide personally identifiable information.
We are extremely transparent about the information we collect from our Users and we allow all our Users to choose what information they wish to provide us. When you access or use the Site and the services, we collect various types of information about you through different means as described below.
Information provided to the Company: When you register with us or create an account on the Site to access or use our services (“Account”), we collect information that you provide voluntarily during your registration or creation and use of your Account. This information may include the following:
Cookies and Related Tracking Technologies: The Site uses persistent and session cookies and other similar technologies to offer you a personalized experience and to remember your browsing preferences, including your log in details and choice of language. Cookies are stored primarily to ensure that in the event you return to the Site, it shall personalize your browsing, including, enabling you to be logged on the Site automatically. This information may, where permitted by applicable law, also be combined with other information we hold about you. The cookies are uniquely assigned to you and can only be accessed by your web page server in our domain. You can disable our cookies or all cookies through your browser settings. Upon the beginning of each of your visits to the Site, the Site also provides the choice to turn off all cookies which are not strictly necessary for the provision of our services. Please be advised that disabling cookies through either method may impact many of the Site’s features. In addition to cookies, we and/or our third-party advertising partners may use technologies that help us better manage and analyse content.
Buttons, Tools & Content from Other Companies: The Site may include buttons, tools, or content that link to other companies’ services, such as Facebook, Twitter, Instagram, and LinkedIn. We may collect information about your use of these features. In addition, when you see or interact with these buttons, tools, or content, or view a web page on the Site, some information from your browser may automatically be sent to the other company, in accordance with the terms and conditions of such other company.
Contacting the Company: We may also collect information about you from other sources, such as through your contact with us, including our customer support and/or social media team, and your interactions with other users. Additionally, for quality and training purposes or for our own protection, we may monitor or record telephone conversations with you or anyone acting on your behalf. By communicating with us, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your information:
We may also use your information to generate charts, presentations, reports, logs, or other documents about, inter alia, our user base, service usage patterns, analysis of the accuracy, effectiveness, and popularity of the Site and our services for marketing, or other external purposes.
However, in case of such external use, we shall ensure to anonymise the personal information provided by you. You hereby give your express consent to us for using your personal information for this purpose.
User Content: If you submit content to any interactive portion of the Site, including, but not limited to, your Account profile page or user discussion sections of the Site, your content will be made publicly available to anyone who visits that area of the Site. Other users or the general public may access, or use content that you make publicly available through the Site. Even if you remove or delete your content, copies may remain in cached or archived areas of the Site.
Processing of Services: We share information, including personal information, with our officers, employees, consultants, agents, representatives, sub-contractors, service providers and business partners to enable them to undertake, perform and deliver our services to you.
Third Party Service Providers We share information, including personal information, with our third-party service providers that we use to: (i) to host and maintain the Site, (ii) for application development, back-up, storage, processing, analytics, marketing and front or back-end development and support; and (iii) for audits, web analysis and other services required to enable seamless provision of the Site and our services. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us. We forbid the third-party service providers from using your personal data for their marketing purposes or for any purposes other than for the provision of services to us. Please note that third party service providers have their own privacy policies, and we are not responsible for their actions, including their information protection practices.
Insolvency and business transitions: If we should ever file for bankruptcy or engage in a business transition such as a merger with another entity, or if we purchase, sell, or reorganize all or part of our business or assets, we may disclose your information, including personal information, to prospective or actual purchasers in connection with one of these transactions.
Consent: We may share your information in any other circumstances where we have your express consent.
Affiliates: We may share your information among our affiliates and group entities so that we can better provide better services that are relevant to you as well as generally to provide the services as applicable.
Keeping your information secure is of great concern to us. We exercise care in facilitating the transmission of information between your device or computer and our servers (or the third-party servers that operate and store information for the Site). Your personal and all other information is maintained by us in electronic form on our equipment, and on the equipment of our employees, consultants, sub-contractors, vendors, service providers, agents, and representatives. Such information may also be converted to physical form from time to time. Personally identifiable information collected by the Site is stored in operating environments with restricted access and are not available to the public. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised manner. In addition, we have limited the access to your personal information to those who have a need to know. While we have mechanisms in place to safeguard your personal information after we receive it, no transmission of data over the internet can be guaranteed to be 100% secure.
It is necessary for the users to keep their personal information and their password confidential. The users must not share their usernames and passwords with anyone to prevent unauthorised use of their personal information. You shall, at all times, be responsible for the protection of and the disclosure of your username and password. We shall, in no way, be liable for disclosure of your username and/or password, or your personal information, in the event of any unauthorised access of your Account. In the event of such unauthorised usage, you shall notify us immediately
The term for which we shall be retaining your personal information depends solely on the nature of the information. We shall retain your personal information only for such period of time as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We may, at any time, delete your information, including but not limited to, your personal information, without any prior notice to you. Upon the expiry of your license to access the Site and use our services or deactivation and/or termination of your Account, we shall have the right to, immediately and permanently, delete all stored messages, emails, contents, and all other records of your Account without any notice.
Except to the extent provided herein, we will destroy your personal information upon the fulfilment of its purpose. We may, however, retain your personal information for: (i) accounting purposes for such time period as is prescribed under applicable law; and (ii) for legal purposes till the completion of statutory limitation for bringing any suit, if any. We will also retain your information for the purposes and for such time periods as may be prescribed under applicable laws.
Retention of your personal information, including your sensitive personal information by a third party, or another user shall be governed by their privacy policies and we are neither responsible nor could be held liable for any breach or non-compliance from such party’s part.
Please note that certain of your public content and information can exist elsewhere even after you removed or deleted it from the Site, including with third parties which may retain content and information.
If you have violated our Terms and Site usage polices as a consequence of which we have termination or suspended your account, we may indefinitely keep certain identifying data that you used to create your Account, including email address and phone number to prevent you from offending again, including by creating new accounts.
If personal information that you have submitted to us changes or if you would like to remove your personal information, please contact us at email@example.com. We will make good faith efforts to resolve requests to remove information or correct inaccurate information except where the request is unreasonable, requires disproportionate technical effort or expense, jeopardizes the privacy of others, or would be impractical.
We strongly encourage parents and guardians to supervise the online activities of their minors to help provide a child-friendly online environment and prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Site and our services are not intended for use by minors, we respect the privacy of minors who may inadvertently use the internet.
We shall not be liable for disclosure of your passwords and you shall be solely responsible for protecting your username and passwords, at all times. You shall be solely liable for any unauthorised use of the Site through your Account. In the event of such unauthorised usage, you shall notify us immediately and reset your password accordingly.